Refund policy

退換貨政策：

我們的商品是由日本直接購買，都係正宗的日本產品。 產品首先經過了嚴格的質量出口檢驗，裝運前的包裝檢驗，CALA Toronto 亦會再次進行嚴格的檢驗，確保產品的質量。 因此，我們暫不提供退貨或換貨服務。

Return and exchange policy:

Our goods are purchased directly from Japan, all of which are genuine Japanese products. It has undergone strict quality export inspection, pre-shipment packaging inspection, and undergoes another strict inspection by CALA Toronto to ensure their quality. Therefore, we do not offer return or exchange services.